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Terms and Conditions

  1. General provisions
    1. These general terms and conditions of sale and of use (hereinafter, for brevity, the “Terms”) are entered into between the user of the website, whether a natural or legal person (hereinafter, for brevity, the “User”), and Five Stars Rome Tour di Federico Doria, VAT no. 18573691005, Italian tax code: DROFRC04E29H501D, with registered office at Via Ignazio Guidi 88, 00147 Rome (RM), Italy, e-mail: info@fivestarsrometour.com, tel: +39 371 320 5966, whatsapp contact: +39 371 320 5966 (hereinafter, for brevity, the “Organiser”).
    2. In particular, these Terms govern the use of the website https://fivestarsrometour.com/ (hereinafter, for brevity, the “Website”) by the User, as well as the distance booking and purchase of the Services.
  2. Definitions
    1. The following terms shall have, throughout these Terms, the meaning set out below:
      1. “Booking Confirmation”, means the communication sent by e-mail by the Organiser to the e-mail address indicated by the User when placing the Booking, by which the Organiser confirms receipt of the request and the availability of the Service for the date and time slot selected. Such communication shall contain: a reference to these Terms, the Booking number, details of the Service booked together with its essential characteristics, the date, time and place of the Meeting Point and the Total Price.
      2. “Unavailability Notice”, means the communication sent by e-mail by the Organiser to the address indicated by the User, by which the Organiser gives notice that the Service is unavailable for the date and time slot requested.
      3. “Terms”, has the meaning given in clause 1.1.
      4. “Content”, means any and all sound elements, photographs, images, videos, messages or other materials, including the Data, uploaded to or present on the Website.
      5. “Contract”, has the meaning given in clause 7.5.
      6. “Data”, means any and all information, including information relating to an identified or identifiable natural person, such as, by way of example only and without any claim to completeness, first name, surname, e-mail address, telephone number, address of the Meeting Point, names of the Participants and/or other categories of personal data which Users provide to the Organiser in order to use the Services.
      7. “Website Rights”, means all rights in the Software underlying the Website, expressly including the exclusive rights provided for by Italian Law no. 633 of 22 April 1941, as amended and supplemented, and in particular by Arts. 64-bis et seq. thereof.
      8. “Guide”, means the driver and/or escort appointed by the Organiser to conduct the Tour.
      9. “Participant”, means each natural person taking part in the Tour, including the User who placed the Booking.
      10. “Booking”, means the request by which the User reserves a Service for a specific date and time slot, in accordance with the procedure set out in clause 7.
      11. “Total Price”, means the total price of the Service booked, inclusive of all ancillary charges and of VAT or similar taxes, where applicable.
      12. “Privacy Policy”, means the information notice on the processing of personal data required by Art. 13 of Regulation (EU) 2016/679 and by Art. 13 of Italian Legislative Decree no. 196 of 30 June 2003. Unless otherwise stated, the Privacy Policy is published on a dedicated page of the Website and is accessible by hyperlink both from the footer of the Website and during the Booking process.
      13. “Program”, or “Software”, means the computer program underlying the Services and the functionalities made available through the Website, including the functional and graphical interfaces.
      14. “Meeting Point”, means the place, agreed upon at the time of Booking, at which Participants must present themselves for the start of the Tour.
      15. “Service Description”, means the particular area of the Website setting out: i) the name of the Service; ii) its essential characteristics, including the indicative duration, the indicative itinerary, the maximum number of Participants and what is included and excluded; iii) the Total Price; iv) availability.
      16. “Services”, means the tourist services offered and provided by the Organiser and bookable through the Website, and in particular the Tours, as further described and specified in the individual Service Descriptions.
      17. “Website”, has the meaning given in clause 1.2.
      18. “Tour”, means the individual private golf cart tour in the city of Rome provided by the Organiser.
      19. “User”, means the natural person of full age who uses the Website. For the purposes of these Terms, “Consumer User” means the natural person acting for purposes outside any entrepreneurial, commercial, craft or professional activity carried on.
      20. “Use of the Website”, means any and all operations carried out by the User from the moment of access to the Website, including the mere consultation of the Service Descriptions, whatever the access device, the type of connection and the place of connection.
      21. “Organiser”, has the meaning given in clause 1.1.
    2. It is expressly understood that the definitions set out in these Terms shall have the same meaning (save as to number) when used in the plural and vice versa.
  3. Conditions of use of the Website
    1. The User must not use the Website, or any Content, in such a way as to cause detriment to the Organiser or to third parties. In particular, the User is under an obligation to refrain from using the Website or the Content available on it in such a way as to cause harm or prejudice to the interests, including economic interests, or to the image of the Organiser, of other Users or of third parties.
    2. Users are informed that Bookings of the Services may be placed exclusively by natural persons of full age.
    3. The User undertakes to use the Services and the functionalities made available by the Organiser through the Website in full compliance with applicable law and, in any event, undertakes not to use such Services and functionalities for any purpose contrary to those permitted by the Organiser, including, by way of example and without limitation:
      1. the uploading, publication, transmission and/or dissemination, in any manner or form, of illegal or prohibited Content, or of messages and/or materials using obscene, blasphemous, pornographic, racist or otherwise defamatory language regarding other Users and/or persons, whether natural or legal, as well as of Content of which the User is not the lawful owner or in respect of which the User has not obtained the required authorisations (for example, the entry of personal data of third-party Participants);
      2. the infringement of any right of third parties, including rights to one’s image, name, dignity, honour and reputation, including commercial reputation;
      3. the dissemination or disclosure of Content and/or materials intended for the commission of unlawful activities;
      4. the transmission of viruses and/or other computer tools capable of compromising the integrity and/or security of computer equipment;
      5. the reporting and dissemination of links to websites on which any of the prohibited activities indicated above are carried out;
      6. the carrying out of activities in any event attributable to spamming and/or to any type of unwanted interaction with other Users.
  4. Amendments to the Website and to these Terms
    1. The Organiser reserves the right to make, at any time, at its sole discretion and without the need for prior notice, all such amendments, additions and/or updates as it deems necessary and/or simply appropriate to the Website, to the Content (for example, prices and itineraries), to the Program and/or to the other materials contained therein and/or available through the Website itself (including these Terms).
    2. It is understood that no amendment and/or update shall affect Contracts concluded between the Organiser and the User before such amendment and/or update was made.
    3. Amendments and/or updates shall have retroactive effect only where imposed by legislative measures and/or by measures of administrative, governmental or judicial bodies or authorities.
  5. Pre-contractual information for the Consumer – Art. 49 of Italian Legislative Decree no. 206/2005
    1. Before the conclusion of the Contract, the User reviews the characteristics of the Services, which are set out in the individual Service Descriptions at the time of selection by the User.
    2. Before the conclusion of the Contract and before validation of the Booking with an “obligation to pay”, the User is informed of the following:
      1. the essential characteristics of the Service, including the indicative duration, the indicative itinerary, the maximum number of Participants and what is included in and excluded from the Total Price;
      2. the Total Price of the Service;
      3. the methods of payment;
      4. the date, time and Meeting Point;
      5. the exclusion of the right of withdrawal pursuant to Art. 59, paragraph 1, letter n) of Italian Legislative Decree no. 206/2005, as well as the conditions, time limits and procedures of the cancellation policy granted on a contractual basis by the Organiser pursuant to clause 13;
      6. the requirements for and limitations on participation in the Tour set out in clause 12.
    3. At any time and in any event before the conclusion of the Contract, the User may obtain the information relating to the Organiser, which is also set out below: Five Stars Rome Tour di Federico Doria, VAT no. 18573691005, Italian tax code: DROFRC04E29H501D, with registered office at Via Ignazio Guidi 88, 00147 Rome (RM), Italy, e-mail: info@fivestarsrometour.com, tel: +39 371 320 5966, whatsapp contact: +39 371 320 5966, and which is in any event always accessible in the footer of the Website.
  6. Subject matter and scope
    1. These Terms govern: i) the distance Booking and purchase of the Services by the User through the Website; ii) the purchase of any additional or ancillary services; iii) the User’s browsing of the Website, as well as the use of all Services and functionalities made available to the User through the Website.
    2. The Services consist of single tourist services, lasting less than 24 (twenty-four) hours and not including overnight accommodation, and therefore constitute neither a package nor a linked travel arrangement within the meaning of Arts. 32 and 33 of Italian Legislative Decree no. 79 of 23 May 2011 (the Tourism Code). Accordingly, the provisions of Arts. 32 et seq. of that decree do not apply, including the obligation to provide the standard information form and the rules on insolvency protection.
    3. Should the Organiser in the future combine the Services with other tourist services of a different type for the purpose of the same trip or holiday, or facilitate the targeted purchase of further tourist services from other traders, the provisions of the Tourism Code on packages or linked travel arrangements shall apply, and the Organiser shall provide the User in advance with the information and the standard information form prescribed thereunder.
    4. The User is expressly informed of and acknowledges that the Organiser reserves the right to refuse and/or cancel Bookings placed: i) by a User who has previously breached these Terms; ii) by a User who has been involved in fraud of any kind; iii) by Users who have provided false and/or incomplete and/or inaccurate Data.
  7. Conclusion of the contract
    1. The characteristics and the price of the various Services offered on the Website are set out in the relevant Service Descriptions.
    2. In order to place a Booking for the Services, the User must complete and submit the electronic form, following the instructions contained on the Website. The User must select the Service, the date and the time slot and, having reviewed these Terms and the Privacy Policy and confirmed acceptance of them, must enter the Data and submit the Booking.
    3. By submitting the Booking from the Website, which constitutes a mere contractual offer, the User acknowledges and declares that it has reviewed all the information provided during the procedure and that it fully accepts these Terms, as well as the Privacy Policy.
    4. The User is expressly informed that the button completing the procedure bears the wording “order with obligation to pay” or a corresponding and unambiguous formulation, pursuant to Art. 51, paragraph 2, of Italian Legislative Decree no. 206/2005.
    5. The contract (hereinafter the “Contract”) entered into between the Organiser and the User shall be deemed concluded upon acceptance of the Booking by the Organiser. Such acceptance is communicated to the User by means of the Booking Confirmation.
    6. The Booking Confirmation also constitutes the title entitling the User to the Service and must be shown to the Guide at the Meeting Point, including in digital format.
    7. The User must check that the details contained in the Booking Confirmation are correct and must promptly report any errors or discrepancies to the Organiser.
  8. Information on the Services
    1. The Organiser shall use all possible efforts to describe accurately the characteristics of the Services, including the duration, the itinerary and the places visited.
    2. The User is expressly informed that the itinerary and the duration set out in the Service Description are indicative and may be subject to variation for reasons not attributable to the Organiser, such as, by way of example only: traffic conditions, road closures, restrictions on access to limited traffic zones, demonstrations, processions, ceremonies, roadworks, measures of the authorities, safety requirements and weather conditions.
    3. The photographs and videos published on the Website do not form part of the contract, being merely illustrative, and may depict vehicles, itineraries or conditions other than those actually reserved for the User.
    4. Unless otherwise expressly stated in the Service Description, the Total Price does not include: entrance tickets to museums, archaeological sites, monuments or other attractions; meals and drinks; gratuities; personal expenses; the services of a licensed tourist guide within sites requiring one.
  9. Availability of the Services
    1. The availability of the Services indicated on the Website refers to actual availability at the time the User places the Booking. Such availability must in any event be regarded as purely indicative because, as a result of circumstances not attributable to the Organiser (for example, the simultaneous presence of several Users on the Website), the Service may no longer be available for the date and time slot selected.
    2. Where the Service is unavailable, the Organiser shall send the User an Unavailability Notice, proposing, where possible, alternative dates or time slots. Should the User not accept, or fail to reply within 48 (forty-eight) hours, the Booking shall be of no effect and any amount already paid shall be refunded in full to the User, using the same method of payment selected by the User, within 14 (fourteen) days.
    3. Without prejudice to the refund provided for in the preceding paragraph, and save in cases of wilful misconduct or gross negligence, any further liability of the Organiser towards the User or third parties for the unavailability of the Service is excluded.
  10. Prices and methods of payment
    1. The Total Price of the Services indicated on the Website is expressed in Euro and is inclusive of VAT, where due. The Total Price is determined per Tour and not per Participant.
    2. Users are informed that the prices of the Services may vary on the basis of a number of factors, including seasonality, time slot, promotions and the use of promotional codes.
    3. In the event of a computer, manual, technical or other error resulting in a substantial change, not envisaged by the Organiser, to the price, rendering it excessive or clearly derisory, the Booking shall be deemed invalid and cancelled and the Organiser shall inform the User by e-mail and refund the corresponding amount within 14 (fourteen) days of such cancellation.
    4. Without prejudice to the refund provided for above, and save in cases of wilful misconduct or gross negligence, any further liability of the Organiser towards the User or third parties in respect of such an eventuality is hereby excluded.
    5. Payment of the Total Price may be made through third-party payment service providers (such as, by way of example only, Stripe), as well as through the further methods indicated by the Organiser and published on the Website, and in any event before final submission of the Booking. In such cases, the User may be redirected to the website and/or application of the third-party payment service provider, where payment will be made in accordance with the procedures set out there and with the contractual terms of that provider.
    6. Unless otherwise stated in the Service Description, the Total Price is payable in full and in advance at the time of Booking. Where the Service Description provides for the payment of a deposit, the balance must be paid in the manner and within the time limits set out there and, in any event, no later than the start of the Tour.
    7. The User is informed of and acknowledges that, for the purposes of payment processing, the Data relating to payment transactions will not pass through servers used by the Organiser and will be processed solely by third parties holding appropriate quality certifications.
  11. Conduct of the Tour
    1. Participants must present themselves at the Meeting Point at the time indicated in the Booking Confirmation.
    2. A tolerance of [15] minutes is allowed in relation to the start time. After that period, the Organiser shall be entitled, at its option, to reduce the duration of the Tour proportionately or, where the delay exceeds [30] minutes or makes it impossible to carry out the Tour within the reserved time slot, to treat the Service as not availed of pursuant to clause 13.4, with no entitlement to any refund.
    3. The Tour takes place on public land and is subject to the restrictions on circulation and access imposed by the competent authorities. The Organiser does not guarantee access to any specific area, street or square, transit through which may be prevented or restricted as a result of measures not foreseeable at the time of Booking.
    4. The Guide may at any time alter the itinerary for reasons of safety, traffic or public order, informing the Participants accordingly.
    5. Unless otherwise stated in the Service Description, the Tour is conducted in Italian, English, French or Spanish.
  12. Requirements and obligations of Participants
    1. The number of Participants may under no circumstances exceed the maximum number indicated in the Service Description, corresponding to the approved seating capacity of the vehicle. This limit may not be derogated from, for reasons of safety and of compliance with road traffic legislation.
    2. Minors may take part in the Tour only if accompanied by a Participant of full age holding parental responsibility over them or having their supervision, who shall be answerable for their conduct. The User must state at the time of Booking the presence of minors and their age, so that the Organiser may arrange any restraint systems required by Art. 172 of the Italian Highway Code.
    3. The User must state at the time of Booking whether any Participant has mobility difficulties, health conditions or other particular needs which may affect participation in the Tour or its safety, so that the Organiser may verify the suitability of the Service and take appropriate measures.
    4. Participants must comply with the instructions given by the Guide, remain seated while the vehicle is in motion, refrain from leaning out of the vehicle, refrain from obstructing the driving of the vehicle and observe all safety requirements.
    5. It is prohibited to board or remain on the vehicle while intoxicated or under the influence of narcotic or psychotropic substances. Smoking on board is likewise prohibited.
    6. The Organiser shall be entitled to refuse participation in the Tour, or to terminate it at any time, in respect of any Participant who breaches the provisions of this clause, who engages in conduct dangerous to themselves or to others, or who causes a nuisance to other Participants or to third parties. In such cases no refund shall be due, without prejudice to the Organiser’s right to compensation for damages.
    7. The User shall be liable for any damage caused to the vehicle or to third parties by the Participants through wilful misconduct or negligence, including breach of the instructions given by the Guide.
    8. The Organiser is not responsible for the safekeeping of Participants’ personal belongings, which remain under their exclusive supervision, save in cases of wilful misconduct or gross negligence.
  13. Exclusion of the right of withdrawal. Cancellations and changes by the User
    1. The Consumer User is expressly informed, pursuant to and for the purposes of Art. 49, paragraph 1, letter p) of Italian Legislative Decree no. 206/2005, that the right of withdrawal provided for by Arts. 52 et seq. of Italian Legislative Decree no. 206/2005 does not apply to contracts for the Services, these being contracts for the supply of services related to leisure activities which provide for a specific date or period of performance, pursuant to Art. 59, paragraph 1, letter n) of that decree.
    2. Without prejudice to the exclusion set out in the preceding paragraph, the Organiser grants the User, on a purely contractual basis and without this entailing any recognition of a right of withdrawal, the option to cancel the Booking on the following conditions:
      1. cancellation notified at least [24] hours before the start time of the Tour: full refund of the Total Price;
      2. cancellation notified between [24] hours and [4] hours before the start time of the Tour: refund of [50]% of the Total Price;
      3. cancellation notified less than [4] hours before the start time of the Tour: no refund.
    3. Cancellation must be notified to the e-mail address indicated in clause 1.1 and shall take effect from the moment of receipt by the Organiser. Refunds are made using the same method of payment selected by the User within 14 (fourteen) days of receipt of the notification.
    4. Where the Participants fail to present themselves at the Meeting Point (a so-called no show), or where they are significantly late within the meaning of clause 11.2, the Service shall be deemed to have been availed of and no refund shall be due.
    5. The User may request a change to the date or time slot of the Booking, in the manner and within the time limits set out in clause 13.2.1. Any change is subject to actual availability and, where the Service selected is more expensive, to payment of the difference.
  14. Cancellation and changes by the Organiser. Force majeure
    1. The Organiser may cancel or reschedule the Tour, giving prompt notice to the User, where there are adverse weather conditions or warnings issued by the competent authorities, measures of the authorities preventing circulation, strikes, demonstrations, breakdown or unavailability of the vehicle, unavailability of the Guide, or any other circumstance rendering the conduct of the Tour impossible or prejudicial to the safety of the Participants.
    2. In the cases referred to in the preceding paragraph, the User may choose, at its sole discretion, between: i) rescheduling of the Tour to another available date or time slot, at no additional cost; ii) a full refund of the Total Price, which shall be made within 14 (fourteen) days using the same method of payment selected.
    3. Save in cases of wilful misconduct or gross negligence, any further claim by the User by way of indemnity or compensation in relation to the cancellation or rescheduling referred to in this clause is excluded, including in respect of any travel, accommodation and transfer costs incurred.
    4. The Organiser’s liability is excluded where the failure to perform, or the delay in performing, the obligations arising directly or indirectly from these Terms is attributable to unforeseeable circumstances, force majeure or any other cause beyond the Organiser’s control.
  15. Defective performance and complaints
    1. The Services consist of an obligation to perform a service. Accordingly, the legal guarantee of conformity provided for by Arts. 128 et seq. of Italian Legislative Decree no. 206/2005, which applies to the sale of goods, does not apply, without prejudice to the Organiser’s liability for non-performance or defective performance pursuant to Art. 1218 of the Italian Civil Code and to the further mandatory provisions protecting consumers.
    2. Participants are invited to report promptly to the Guide any discrepancy noted in the course of the Tour, so as to enable the Organiser to remedy it immediately.
    3. Any complaint may be sent to the e-mail address indicated in clause 1.1. The Organiser undertakes to reply within 30 (thirty) days of receipt.
    4. The provisions of this clause do not entail any forfeiture of rights on the part of the Consumer User, who remains free to assert their rights within the limitation periods provided for by law.
  16. Insurance and liability
    1. The Organiser declares that it holds the authorisations required for the carrying on of its activity and that it has taken out third-party liability insurance [insurer: Zurich; policy no. MC019749; limit of civil indemnity: 8.000.000 € ], details of which are made available to the User on request.
    2. The vehicles used are covered by the third-party motor liability insurance required by law, within the limits of the relevant indemnity limits.
    3. Without prejudice to the following paragraphs, and to the fullest extent permitted by Art. 1229 of the Italian Civil Code and by the mandatory provisions protecting consumers, the Organiser’s liability for financial loss other than personal injury, arising from the Contract or from the use of the Services and of the functionalities of the Website, is limited to the Total Price of the Service booked.
    4. The Organiser’s liability is in no case excluded or limited in the following cases: i) death or personal injury of a Participant; ii) wilful misconduct or gross negligence on the part of the Organiser, the Guide or its auxiliaries; iii) any other case in which exclusion or limitation is prohibited by mandatory law.
    5. The Organiser is not liable for loss or damage arising from any act of a Participant who has breached safety requirements or the instructions given by the Guide, nor for loss or damage arising from the act of a third party or from unforeseeable circumstances.
  17. Suspension of the Services and of the functionalities of the Website
    1. The Organiser, including pursuant to Art. 1460 of the Italian Civil Code, reserves the right to suspend, in whole or in part, the User’s access to the Services and to the functionalities made available through the Website in the following cases: a) amendments, works and/or extraordinary maintenance to the Website; b) challenges and/or requests of any kind from the competent authorities; c) breaches by the User of the obligations arising from these Terms and, in particular, of those arising from clauses 3 and 18. The refund of amounts paid for Services not availed of for reasons not attributable to the User is unaffected.
    2. In any case of suspension of the User’s access to the Services and to the functionalities made available through the Website which is attributable to that User, the Organiser’s right to claim compensation for any damage caused to it is unaffected.
  18. Intellectual property
    1. The User acknowledges that the Organiser is the exclusive owner of any and all rights and/or Website Rights in the Website and in the Program underlying the Website, as well as of the distinctive signs, trade marks and Content published on the Website, or is entitled to use them under a specific licence.
    2. The User expressly undertakes not to reproduce, including in part, modify, distribute, decompile or otherwise dispose of (whether for consideration or free of charge) the Program, nor to distribute, disseminate or create Content based, in whole or in part, on the Program, save with the written authorisation of the Organiser.
    3. The Organiser grants the User, solely for the purpose of the User’s access to and use of the Services and of the functionalities made available through the Website, a free, non-exclusive, personal and non-transferable licence to use the Program.
  19. Indemnity
    1. The User – without prejudice to the Organiser’s right to claim compensation for any damage caused to it – declares and warrants that it shall hold harmless and indemnify the Organiser, as well as its representatives, employees, collaborators and partners, from any and all claims or legal action, brought or threatened, by other Users and/or third parties arising from the failure to perform the contractual obligations set out in these Terms and, in particular, those arising from clauses 3, 12 and 18.
    2. A User who places a Booking also on behalf of other Participants declares that it is entitled to do so, undertakes to bring these Terms and the Privacy Policy to their attention and is answerable to the Organiser for the accuracy of the Data provided.
  20. Privacy and photographic and video recording
    1. Personal Data transmitted by one Party to the other in performance of these Terms shall be used by the receiving Party, in compliance with applicable law, for purposes strictly connected with and instrumental to this contractual relationship.
    2. For further information on the processing of the User’s personal Data, the User is invited to read carefully the Privacy Policy available on the Website.
    3. Any photographs or video recordings of Participants made in the course of the Tour by the Organiser are taken solely with the free and specific consent of the data subjects, which may be withdrawn at any time. Refusal of consent does not in any way affect the enjoyment of the Service.
  21. Miscellaneous
    1. These Terms contain the entirety of the agreements reached between the Parties and supersede and replace any previous understanding reached on the same subject matter. Any additional agreement or derogation from the contents hereof must be made in writing by the Parties and signed by them.
    2. The nullity, invalidity or ineffectiveness under Italian law of any of the provisions contained in these Terms shall not render null or affect the validity or effectiveness of the remaining provisions as regards either of the Parties.
    3. Any failure by the Organiser to exercise the rights and powers arising from these Terms shall in no way constitute a waiver thereof and must be regarded as an act of mere forbearance.
    4. These Terms do not create any corporate or associative ties between the Parties and do not imply any relationship of agency between them.
    5. The Organiser reserves the right to transfer and/or assign these Terms and/or the Contracts, in whole or in part, on any basis, provided that the User’s rights provided for herein are not prejudiced. The User may not transfer and/or assign these Terms and/or the Contract, in whole or in part, without the prior written consent of the Organiser.
    6. Unless otherwise provided, any communication between the Parties concerning these Terms must be made in writing and shall be deemed effectively and validly given if received: (i) by the Organiser at the addresses, including e-mail addresses, indicated in clause 1.1; (ii) by the User at the addresses, including e-mail addresses, provided by the User at the time of Booking.
  22. Governing law and jurisdiction
    1. These Terms and the Contracts are governed by Italian law. In particular, the Booking and purchase of the Services are governed, in addition to these Terms, by the provisions of Italian Legislative Decree no. 206/2005 (the Consumer Code) and of Italian Legislative Decree no. 70/2003, in so far as applicable.
    2. The User is informed that, this being a contract for the supply of services to be supplied to the consumer exclusively in a country other than that of the consumer’s habitual residence, the rules set out in Art. 6, paragraphs 1 and 2, of Regulation (EC) no. 593/2008 (Rome I) do not apply, pursuant to paragraph 4, letter b), of that Article.
    3. For Consumer Users resident or domiciled in Italy, any dispute concerning the validity, existence, effectiveness, interpretation, performance and termination of these Terms and of the Contracts shall be subject to the exclusive jurisdiction of the court of the place of residence or elected domicile of the Consumer User, pursuant to Art. 66-bis of the Consumer Code.
    4. For Users other than Consumer Users, or for Consumer Users neither resident nor domiciled in Italy, save for the application of mandatory provisions of law, the Courts of Rome shall have exclusive jurisdiction.
    5. The User is informed that, in respect of the disputes referred to above, it is also possible to have recourse, on an optional basis, to the mediation procedures provided for by Italian Legislative Decree no. 28/2010, as well as to the alternative dispute resolution procedures provided for by Arts. 141 et seq. of the Consumer Code, through the ADR bodies entered in the lists kept by the competent authorities.

Date: 22/07/2026

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